Trust and responsible use
Narrative intelligence can be misused. Vyuha is built with limits that hold regardless of who the customer is, and we publish them so that the public we ultimately serve can hold us to them.
Our commitments
Vyuha does not infer or estimate religion, caste, ethnicity, gender, age, sexual orientation, political affiliation or any other protected attribute of any person from their posts. Analysis is about subjects and narratives, not people's identities.
Vyuha tracks subjects, not people. Public accounts appear only as amplifiers of a tracked subject. There is no facility to build a dossier on a private individual.
Every summary points back to the public posts it was built from. Evidence Packs preserve sources, timestamps and transcripts as captured, with hashes so that any later change is detectable.
Vyuha drafts; a named person approves. Nothing is posted or sent automatically, on any plan, and every outbound action is recorded.
Vyuha never accesses private accounts, closed groups or messaging apps, and never uses your organisation's credentials to collect data.
Access is invite-only. We verify every request, we decline work that conflicts with these commitments, and we say so in writing.
FAQ
No. They apply on every plan and are written into the contract.
No. Vyuha does not attempt to unmask or deanonymise accounts.
Write to contact@merdot.com. A person at Merdot will read it and reply.
No. Access is invite-only, every request is reviewed, and we decline work that conflicts with these commitments.
We answer them in writing. Ask us anything before you sign.
Or write to contact@merdot.com
