Solutions / Crisis management

When it breaks, know what is true and what to say.

Crisis teams use Vyuha to establish the facts in the first hour, watch how the story moves across platforms and languages, draft approved responses and keep a record that will hold up afterwards.

Top use cases

What teams use Vyuha for.

  1. First-hour situational awareness

    See what is being said, by whom and where, within minutes, so the first statement is based on the facts rather than the loudest post.

  2. Narrative tracking through the crisis

    Watch the story move from social to news to video and back, and see which claims are gaining ground.

  3. Rumour control

    Trace false claims to their source and prepare factual clarifications approved by the right person.

  4. Stakeholder briefings

    Written reads every few hours for leadership, legal, regulators and partners, from one source of truth.

  5. Post-crisis review

    A complete evidence record and timeline for the review, the regulator or the court.

How Vyuha helps

The capabilities that do the work.

Situation Room

One live picture for the whole response team, on a wall screen or a phone.

Early Warning

The first sign that a story is turning, with the reason written down.

Actor Graph

Who is amplifying a claim, and whether the push is organic or coordinated.

Response Desk

Holding lines and statements drafted from approved facts; a named person approves every send.

Evidence Packs

Hashed, chain-of-custody bundles of everything the team relied on.

Media monitoring

Coverage in news and transcribed video, across the regions and languages affected.

Outcomes

What changes.

  1. A calmer first hour

    Decisions are made on a written read with evidence, not on a scramble.

  2. One version of the truth

    Every stakeholder reads from the same picture.

  3. Accountable communication

    Every statement has an approver and a record.

  4. A review you can stand behind

    The timeline and evidence are preserved as they were captured.

FAQ

Frequently asked questions

How quickly can Vyuha be set up for a live crisis?

Existing customers switch on crisis tracking immediately. For new customers we run an accelerated onboarding; contact us and we will tell you honestly what is possible in your timeframe.

Does Vyuha work with our existing crisis plan?

Yes. Vyuha supports the roles, approval chains and channels in your plan rather than replacing them.

Can agencies run crisis work for clients on Vyuha?

Yes. Agencies run isolated workspaces per client with role-based access. See our agencies page.

What happens to the data after the crisis?

It is retained according to your plan and residency requirements, and Evidence Packs can be exported for your records.

Be ready before it breaks.

Request access and a person at Merdot will set up a walkthrough on your own topics, in your own languages.

Or write to contact@merdot.com