Public safety 8 min read
Social listening for public safety
How police and public-safety teams use public conversation to see incidents forming, control rumours and preserve evidence, without profiling anyone.
Read the guideResources / Guides
Original writing on social listening, narrative intelligence, crisis response, evidence and campaign operations, for the teams that answer for public perception.
Public safety 8 min read
How police and public-safety teams use public conversation to see incidents forming, control rumours and preserve evidence, without profiling anyone.
Read the guideCrisis management 9 min read
A practical sequence for the first hour, the first day and the review, for communications teams facing a fast-moving public story.
Read the guideFundamentals 8 min read
What narrative intelligence is, how it differs from social-media monitoring, and what a team should expect from a platform that claims to provide it.
Read the guideEvidence 7 min read
Why public-conversation evidence needs provenance and chain of custody, and how to assemble a record that holds up in a boardroom, an inquiry or a court.
Read the guideCampaigns 8 min read
How political and advocacy campaigns use narrative intelligence to track issue ownership, answer attack lines fast and keep every message approved.
Read the guideCorporate reputation 8 min read
How banks, insurers, healthcare providers and other regulated organisations monitor reputation without creating compliance risk, and keep records that satisfy the regulator.
Read the guideRequest access and a person at Merdot will set up a walkthrough in your languages.
Or write to contact@merdot.com